Common questions and answers

Here are the answers to some common questions about the course.
 

How does the program work?
This program focuses on specific language skills that influence your ability to communicate clearly.   You will work on speech patterns and habits of your English pronunciation and communication skills that affect other people's ability to understand you with a focus on Australian English.  The aim is to help you to be a more effective speaker of English.
Your program is designed to meet your individual needs.    


Will I be expected to attend class?
You can study the coursework from any location.   The course consists of online coursework plus one-to-one coaching (live one-to-one coaching sessions are held via Zoom).  Coaching sessions can be held weekly or fortnightly.


Are Zoom sessions as effective as 'in person' training?
Yes they are. These coaching sessions are 'live training sessions'. Your coach is watching you and listening to you continuously during your private sessions, focusing on the areas where you need to improve.   Past comparisons of assessments show no difference in terms of the results students achieve.


Will there be an assessment with this course?
Yes we will assess you at the beginning of your course.  Your course is then custom designed to suit your particular needs.


Will I be expected to do homework?
To achieve the best results you will need to practice. In fact, the amount of practice you do is vital to your success.  To modify your accent requires hard work and dedication.   To achieve the greatest possible improvement, we suggest you practice daily using the homework you will be provided.    Our program is well structured and you will receive all the information you will need to practice on a daily basis.


What improvement can I expect from completing this course?
Analysis of previous students shows that a student who practices as directed in their homework program, can expect to experience at least a 50% change in their accent.  Some people are achieving much higher results.  For example, these are some of the improvements students have achieved who have received 1:1 coaching:-
Takeshima (Japan) 80%
Mrs Zhang (China) 74%
Emad (Iraq) 83%
Jose (Venezuela) 72%
Dr C (Iran) 78%
 

Is the trainer an Australian speaker?
Your trainer for this course is a qualified native Australian English speaker who has over 25 years experience, training many people from all backgrounds from companies around Australia and internationally.


Can I hear from past students about the course?
Past students have provided their comments about their course to share with other students.  You can see their reviews at this link.    In addition you might like to see a list of some of our clients here.   Here are some more reasons why students study with Australia English Institute.


Can I have my one-to-one coaching sessions after work or on weekends?
The answer is yes.     The one-to-one coaching sessions are designed to meet the needs and time constraints of our clients and  are conducted according to your availability, location, preferences and job related requirements.
 
 
What if I want additional one-to-one coaching?
If you would like to organise extra private one-to-one coaching sessions,  you can arrange these at any time throughout your course. 


I have to go on holidays for a few weeks.   Can I put my course on hold?
If your course will be interrupted if you are going away or unable to attend, just let us know in advance and we can put your course on hold until you return.    This course is very flexible and we will accommodate your needs as much as possible in order to help you to successfully complete your training. 
 

When can I start?
Courses can start at any time.  Just request your preferred start dates when you enrol.  


Will my employer fund this course?
Many employers recognise the value of staff communication skills.   In this course you learn how to correct speech and reduce accented sounds to enable you to speak more clearly for working within the Australian workplace environment.   Several of the top companies in Australia regularly use Australia English Institute to improve the communication skills of their staff.    This course is highly suitable for professional development purposes and may be supported by your employer.   If you require documentation to support your application to your employer, please contact us.


Can I claim the course as a tax deduction?
A tax deduction can be claimed when you undertake a personal development course that includes elements that can be directly related to your current income earning activities.  Your current role will most likely benefit from you completing this course, so it may be possible to claim the course fee as a tax deduction.   Therefore the actual cost of the course to you will be considerably reduced.  


Can I pay the course in installments?
Yes.  We understand that paying course fees upfront can be difficult, that's why we offer Installment Plans to help students to study the course of their choice. Simply tell us which course option you would like to enrol in and we can advise the installment options available. 
(Note: payment by installment will incur a $60 application fee)


Can you guarantee that this course will work for me?
We cannot offer guarantees in terms of student results.   Ultimately the degree of success that an individual may achieve will be highly dependent on the practice they apply as directed in their course.   Past comparisons show that a student who completes their practice as instructed can expect to achieve at least 50% improvement.    

Several of our students return to us to undertake additional professional development courses.   The fact that students trust us and benefit from our courses enough for them to return to further their studies with us, is a wonderful testimony of the value they place on our custom designed training programs and our instructors.    

 

Can I have a trial session, how do I know if the course will suit me?
Some people are a little apprehensive when committing to a new course and we are often asked if we have trial sessions.  We would like to assist you as much as possible to ensure you are happy with your decision to study with us and that it suits your requirements.  Therefore we will offer you a refund of the remainder of the course fee if you are unhappy with your first coaching session.  


Yes I want to get started now.   What do I do next?
To enrol in a course, please go to our BOOKINGS PAGE and complete your details.