BUSINESS ENGLISH
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Improve your communication skills with patients and colleagues -Get at least 50% improvement in your accent !
Communication skills are essential for the effective practice of medicine and clear communication between medical professionals and patients is vital for effective patient care.
This Accent Reduction/Communication Skills program for Doctors and Medical Professionals will assist overseas trained doctors and other medical professionals to improve their Australian English pronunciation and understanding of typical Australian expressions often used by patients. In addition, it can assist to strengthen communication between patient and doctor and can contribute to better health outcomes for the patient.
Advantages
- Improves communication skills required for management of a patient consultation - Improves the level of understanding between doctors and patients - builds trust between the patient and doctor - enhanced relationships between doctor and patient - more accurate identification of patients’ problems - increased patient compliance to treatment and advice - improved patient satisfaction - reduced patient distress and anxiety - reduced risk of errors and mishaps - increased self confidence - improved interaction with colleagues
Program Details
This specially designed program for overseas trained medical professionals, will enable participants to develop clear communication skills to enhance their working relationships with patients and colleagues. The goal of accent modification training is not to eliminate your accent, but to improve your communication skills in English. You will learn how to change your speech pronunciation patterns and with practice and guidance, you will be able to communicate more clearly and successfully with patients and colleagues.
Participants will complete an accent evaluation and have their results analysed. A program will then be designed which will address specific problematic areas of pronunciation. Each program includes a comprehensive set of materials and extensive homework tasks.
Participants will:- - complete a speech assessment - identify personal speech habits that impede communication - practice pronunciation patterns that reduce accented speech - incorporate speech strategies to communicate meaning and increase listener comprehension - utilise active listening techniques - practice common workplace language and dialogue - learn clarification techniques - learn how to prevent communication breakdown - learn Australian slang expressions used by patients - improve vocabulary and use of English grammar - understand body language
Pre-requisite skillsUpper intermediate to advanced English skills
Delivery MethodThis course is available in the following modes:- - 12 week coaching programs - 2 day workshops
Why doctors should improve their communication skills with patients?
International medical graduates account for 25% of the doctors practicing in Australia. Many of these people find that clear communication is essential to their work. Indeed, many doctors report that effective communication boosts their self confidence, eases interactions with colleagues and improves patient care read more
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"This course has been really valuable in helping redefine what communication actually is, its value and how to own it as a function in your work. Really comprehensive and relevant. Excellent sessions for reinforcing ways we can do our jobs better and add value to our organization." (Mr Altmimi, Engineer, Iraq)
"Thank you very much for encouraging me and guiding me throughout the course. I have learned a lot of skills and I feel my awareness of English communication has now reached a new level. I will continue to apply the skills I have learned in my daily life." (Li, China)
"My teacher was very good and kindly took the time to invest in me and my learning. I appreciated the support I received even after my study was complete. Thank you for your help." (Shimon, Businessman, Israel)
"Thank you for the English workplace communication sessions you conducted recently. By concentrating on specific areas in need of improvement and ongoing practice, I have no doubt that much improvement will be gained in the future. Thank you for the resources which will be of great help long after the course has ended." (Tong, Engineer, Cambodia)